Privacy Policy

Scope: This notice applies to users of RYGO’s apps, websites, and other services globally.

This Privacy Policy explains how RYGO and its affiliates collect and utilize data. It applies globally to all RYGO users unless they use a service governed by a different privacy policy.

This notice also extends to data collection for any other services provided by RYGO regardless, our privacy practices comply with the laws of each country or region in which we operate. This means the practices outlined are only applied where allowed by local regulations.

1. Users: Information provided when users create or update accounts, including names, contact details, payment information, and preferences for clients or drivers.
2. Service Use: Any data generated during service use, such as location, transaction history, device details, trips, complaints, or any other use.
3. Other Sources: Information from partners, public sources, or through services like background checks for drivers, or feedbacks.

RYGO uses the collected data to:

1. Provide and personalize services like ride-sharing.
2. Enhance user safety, prevent fraud, and maintain service security and high quality.
3. Conduct research, marketing, and customer support.
4. Comply with legal obligations.

Data may be shared with other users (e.g., driver details with riders), at users’ request, or with third-party providers such as payment processors and backgroundcheck services. RYGO may also share data with legal authorities when required.

RYGO retains data as long as necessary to provide services, comply with legal obligations, or resolve disputes. All data are under RYGO’s copyright, users can request account deletion through the RYGO app or website. Certain data may be retained after deletion for legal or security purposes.

RYGO offers users various controls over their data, including privacy settings, device permissions, and data access. Users can also manage marketing preferences and request account deletion.

For detailed information on how users can access, update, or delete their data, visit the Privacy Center in the RYGO app.

RYGO gains data globally, adhering to applicable legal frameworks for data transfers. In cases of data transfers outside users’ regions, we implement measures to protect user data, such as encryption and privacy training for employees. RYGO adheres to Standard Contractual Clauses within the Data Privacy Policy and Terms and Conditions Framework agreements to ensure lawful data transfers.

This Privacy Notice may be updated periodically, with significant changes communicated through the RYGO app, email, or text message. Continued use of RYGO services after updates constitutes acceptance of the revised notice.